Stopped connecting

The first 6 months after setup everything worked great. Mid April the mobile app stopped working. The master system on my wide screen TV works great. The app will not connect. Tried rebooting as directed and the apps worked for 1 day and then stopped again. Very frustrating. Email support told me that they could not help - told me to call tech support which I will now try. Come on guys, lets get your act together and fix the App..

Ric2013 about Night Owl HD, v2.4